Service Info and FAQ

Insurance

For clients utilizing health insurance benefits, please note that you are responsible for any balance your insurance company deems a patient responsibility as determined by your insurance carrier (no-show fees are separate). Note that initial session fees may be higher than follow up appointments. Please ask your counselor for details.

Accepted insurance benefits vary by location:

  • Illinois: Blue Cross Blue Shield PPO, Aetna, Cigna, United Healthcare and Medicare
  • Arizona: Blue Cross Blue Shield PPO, Aetna, Cigna, and United Healthcare
  • North Carolina: Blue Cross Blue Shield PPO
  • Texas: Blue Cross Blue Shield PPO, Aetna, Cigna, and United Healthcare
  • Virginia: Blue Cross Blue Shield PPO, Aetna, Cigna, and United Healthcare
  • Washington, DC: Blue Cross Blue Shield PPO, Aetna, Cigna, and United Healthcare

Fees

We accept insurance for individual counseling sessions and psychiatric medication management visits only. Couples and family counseling sessions are self-pay only.

Counseling Self-Pay Rates

For clients who choose not to use their health insurance for individual counseling, or for those seeking couples and family counseling, the self-pay rates below apply.

These rates apply only to self-pay services and do not apply to individual counseling sessions billed through insurance.

Illinois, Washington DC, Virginia & North Carolina Rates:

Counseling Self-Pay Rates for Master's Level Providers 

  • Individual Therapy: $140 per session
  • Couples or Family Therapy: $160 per session

Counseling Self-Pay Rates for Psychologist Level Providers

  • Individual Therapy: $200 per session
  • Couples or Family Therapy: $220 per session

Arizona & Texas Rates:

Counseling Self-Pay Rates for Master's Level Providers 

  • Individual Therapy: $125 per session
  • Couples or Family Therapy: $130 per session

Counseling Self-Pay Rates for Psychologist Level Providers 

  • Individual Therapy: $200 per session
  • Couples or Family Therapy: $220 per session

Contact our admin office at billing@symmetrycounseling.com for any questions about fees.

Psychiatric Medication Management Self-Pay Rates

Clients who choose not to use insurance for psychiatric medication management services may elect to self-pay. Fees vary depending on the type and length of the appointment.
Initial Psychiatric Evaluation: $209.75
Medication Management Follow-Up Visits (Medication Management Only): $54.87–$178.18
Fees vary based on the length and complexity of the appointment.
Medication Management Follow-Up Visits with Psychotherapy: $132.20–$305.15
Fees vary based on the length of the appointment and psychotherapy services provided.

Office Hours

Our administrative office hours are 8:00 am – 5:00 pm Central, Monday – Friday. You can leave a voice message at 312-578-9990 at any time or email us at intake@symmetrycounseling.com.

Office Addresses:

  • Chicago, IL: We offer in-person and virtual telehealth sessions
  • Phoenix, AZ: We offer in-person and virtual telehealth sessions
  • Virginia: We only offer virtual telehealth sessions and do not have any in-person availability
  • Texas: We only offer virtual telehealth sessions and do not have any in-person availability
  • Washington, DC: We only offer virtual telehealth sessions and do not have any in-person availability
  • North Carolina: We only offer virtual telehealth sessions and do not have any in-person availability

 

Chicago:
1 N. La Salle St., Suite 1450, Chicago, IL 60602

Phoenix:
2211 E. Highland Ave, Suite 205, Phoenix, AZ 85016